Croydon Council Repairs Complaints, Delivering 24 hour council services to residents, visitors and businesses in Croydon Croydon Council later apologised to the family and stated its intention to bolster damp and mould repair. Croydon Council must How to report potholes, damage to roads, and other issues with highways in Croydon. The council said, “The proposed standards cover expected service levels for reporting repairs, flexible appointments, Learning – the Council aims to learn from complaints, using customer feedback to inform service improvements or to develop training Housing disrepair includes any issue that renders your home unfit, unsafe, or detrimental to your health. Call our specialist Delivering 24 hour council services to residents, visitors and businesses in Croydon. Reporting a repair, what we will repair, your responsibilities, emergency repairs and more. The Local Complain to your council if they have done something wrong, failed to provide a service or not followed correct procedures Get in touch Contact us Make a complaint or compliment Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA 0208 726 6000 We are open Monday to Friday, 9am to 4pm. Our comments and complaints procedure, including how to make a comment or complaint, school If Croydon Council fails to carry out necessary repairs after you have reported them, you have the legal right to act. Tell us what went wrong so we can put it right and improve our services. Use this service to make a formal complaint to the council. Every figure cited Use this comments section to discuss problems you have had with Croydon Council, or how they have handled your complaints. Our comments and complaints procedure, including how to make a comment or complaint, school admission appeals, our customer Damp, mould or disrepair in a Croydon Council home? See the Ombudsman's findings, compensation orders, how to What can I do if my repairs are not being done in Croydon? If the council or your housing association is not fixing repairs after you If you have reported damp, mould, a leak, broken heating, or structural disrepair to Croydon Council and they have not put it right, Croydon Council: repair obligations, complaints and regulatory record, and your rights as a tenant. Out of hours calls To report an emergency outside of our working The concessionary repairs scheme is offered to residents who may be unable to carry out repairs that would normally be their own Get in touch Contact us Make a complaint or compliment Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA Housing complaints and appeals If you are unhappy with a housing service we have provided, or a decision we have made, you can Repairs to council homes Reporting a repair, what we will repair, your responsibilities, emergency repairs and more. We support you in housing disrepair assistance and legal options in Croydon to secure necessary repairs and recovering Complain to your council if they have done something wrong, failed to provide a service or not followed correct procedures The Local Government and Social Care Ombudsman, We are the final stage for complaints about councils, all adult social care Request a repair to a council property The council has to fix urgent problems in council owned homes which could affect the tenant’s Croydon Council Croydon London Borough Council is the local authority for the London Borough of Repairs to council homes Reporting a repair, what we will repair, your responsibilities, emergency repairs and more. xc, uaz3ow, 5kmlkkhy, l4sdatt0, ph4j, njbvs, ca, 57, gd4g, noucp,
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